From Asheville Regional Airport, turn left on Airport Road then turn left to merge with the I-26 West. Continue on the I-26 until exit 37, Long Shoals Road, exit right and take the first left at light on Schenck Parkway. At the first crossroad, turn left and go straight on, the hotel can then be found on the right.
Guest rooms are beautifully decorated with a modern utopian appeal befitting of the exciting surroundings of Biltmore Park. Each guest room offers a satellite/cable TV, a radio alarm clock with MP3 connection, chair and ottoman, work desk, two-line phones with voicemail, an in-room safe, refrigerator, iron, ironing board, a hairdryer and an in-room coffee maker featuring Lavazza coffee. Guests can pamper themselves in the handsomely appointed en suite bathroom which features a Serenity Bath, shower and bath amenities. A king-size bed features as standard, as does a microwave and individually regulated air conditioning and heating. Guests can stay connected thanks to the in-room Internet access provided.
The hotel is also home to the Sparrow Spa, a luxurious destination spa featuring natural, organic products and a full menu of relaxing and rejuvenating services. The hotel offers a fitness centre featuring Precor Cardio Theater equipment and an indoor saline swimming pool and hot tub. Guests can tee off at the Biltmore Forest Country Club golf course to be found around a 12-minute drive from the hotel.