It is a modern building with 5 stories.
The hotel features a unique, scenic VIP balcony with a magnificent spacious antechamber, where 20 guests can dine at the same time. All mealtimes are amply catered for, with choices of buffets or à la carte menus throughout the day.
This air-conditioned city hotel covers a total area of 50,000 m², with courtyards and waterside pavilions. The hotel offers a total of 302 guest rooms, of which 84 are business executive suites, 10 are garden suites, and 207 are holiday suites and scenic presidential suites covering a total area of approximately 500 m². The guest rooms are accessible by lift. Sunshine, greenery and flowing water can be found in every corner, while red tile and white walls create a playful and romantic hearken to southern Californian style. Guests are welcomed into the lobby by a 24-hour reception and check-out service, and here guests may also make use of the hotel safe, newspaper stand, cloakroom, currency exchange facilities and bicycle hire service (for a fee). WLAN Internet access is also available for a small charge. Creature comforts are taken care of by the café, bar and restaurant, and the room and laundry services (each for a fee) round off the offer. Younger guests may enjoy the kids' club and children's playground. Guests arriving by car are welcome to make use of the hotel parking facilities. The hotel features seven international conference rooms and six clubs, with eighty-eight kinds of delicacy for business people, as well as recreation facilities such as a games room and TV lounge, which together make it a perfect choice for both business and leisure travel in downtown Shanghai.
Each of the double and king-sized rooms has an en suite bathroom with shower and bathtub, as well as a hairdryer. Standard features include a direct dial telephone, television, radio, hifi, Internet access, minibar, room safe, ironing set and tea and coffee-making facilities. A combination of central heating and individually adjustable heating and air conditioning ensures optimal comfort. The rooms also come with a balcony or terrace.
The hotel has a members' club which offers all sorts of entertainment and leisure services. There is an indoor swimming pool, and an outdoor pool with a poolside bar, as well as loungers and parasols on the sun terrace. A complement of spa options are available, incluing a sauna, steam room and solarium, offset by massages and other spa treatments. Sporting options include use of the gym, a large badminton and ping pong hall, tennis court and tennis wall, minigolf and standard golf driving ranges, kids' land and aerobics training room, to name but a few. Snooker and darts provide more relaxed indoor options, while archery and horse riding cater for those who prefer exercising in the great outdoors. Entertainment programmes, including activities tailored for children, are also available.